BT Conferencing

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Contact the Help desk

Australia
1 800 234 799
+61 2 9231 1130
Hong Kong
+852 2312 9999
India
000800 4401782
Japan
0120.363.877
Korea
+82 (0)2 3483 1171
Malaysia
+60 (0)3 7712 4597
Singapore
+65 6295 6237
Taiwan
+886 2 2162 6528

Best practices

Learn the habits and methods of effective conference leaders to successfully conduct your Office Live Meeting conference.

Interact with your attendees, and keep them involved and focused on your presentation.

  1. Test and experiment
    Before you go live with your presentation, be sure to do a test to make sure your presentation loads as expected.
  2. Share a website, application, or your desktop
    Sharing is more interactive than using screenshots in your presentation, and you can turn over control of the application to other participants. Allows you to demonstrate dynamic content and break up the monotony of slide pushing.
  3. Record your presentation
    Allows you to capture the presentation in its entirety for later viewing by participants or colleagues. Archive your presentations for individuals that miss the live version.
  4. Make chat an integral part of your presentation
    Tap into your audience by asking questions through chat. It's a more informal way than Polling to ask participants for feedback.
  5. Use all annotation tools
    Add energy to your presentation by using a variety of annotation tools. Highlight key points and information as you talk about them. Be careful not to give everyone annotation privileges, as it can easily get confusing.
  6. Use full-screen mode for content viewing
    Helps to keep your participants focused on your message.
  7. Leverage the Raise Hand feature
    Invite participants to ask questions with the Raise Hand feature, especially when they need clarification on your presentation points. Take a vote related to your presentation.
  8. Share your file
    Transfer files, documents, or the presentation to your participants immediately. Stay top-of-mind with your participants by leaving them with something concrete.
  9. Poll your audience
    Provides your audience with a chance to share ideas and allows you to collect valuable information from them. Create your poll questions in advance and insert them into the presentation before your participants join the meeting. Use the circle if you only want participants to check one answer. Use the square if you want to allow for multiple selections or answers. To get an accurate participant count, be sure to ask participants how many people are in the room with them.
  10. Mute
    Be sure to tell your participants to put the phone on mute (*6) to avoid disruptions. If you are using BT MeetMe, press *5 to mute all of your participants. If you are on a BT Event Call, press *5 and ask your conference coordinator to mute all your participants
  11. Move slowly
    When hosting a web conference call, be sure to move slowly from application to application to allow for a smooth transition for your users.
  12. Video adds variety
    Leverage video at the beginning of your meeting to connect with your participants.

Techniques, hints & tips

  1. Train with an additional PC
    As a host, it is suggested you have an additional PC in the room with you. The second PC should have a user logged in so you can see what your users are viewing. If you are catering to Mac users, be sure you can see what Mac users are viewing.
  2. Mac users
    Mac users are able to participate in web conference calls; however, they cannot be a host. It is recommended that they have OS 9 or higher. If possible, Mac users should test hardware and software configurations before the web conference.

Technical support
For audio or web conferencing support during a call or for any technical issues, please press *0 on your phone, and a conferencing coordinator will assist you.