BT Conferencing Inc. Privacy Policy

Who is BT Conferencing Inc.?

BT Conferencing Inc. (BT Conferencing) is a subsidiary of British Telecommunications plc (BT) (wholly owned by BT Group plc) incorporated in the United States to serve the North American conferencing market. Other policies exist for BT Global Services (BT's business services and solutions division serving customers worldwide), BT Retail (BT's provider of telephone lines to most people in the UK, as well as a wide range of communications products and services to the residential and business markets), BT Openworld (BT's mass market Internet access division), BT Wholesale (BT's wholesale arm providing network services and solutions to communications companies), BT Americas (serving the North American needs of BT customers around the world) and BT Group (our head office function). When we refer in this Privacy Policy to "our website" we are referring to the website at http://www.btconferencing.com.

Why does BT Conferencing have a Privacy Policy?

We have developed this policy because we want you to feel confident about the privacy and security of your personal information. BT Conferencing takes all reasonable care to prevent any unauthorized access to your personal information. When we refer to "personal information" in this Privacy Policy, we mean information that identifies you as an individual, or is capable of doing so.

You do not have to register to access most of the BT Conferencing website. However, if you provide information via the "contact us" or other interactive features, you indicate your consent to our use of your personal data in the manner described in this Policy.

Please read this Privacy Policy carefully. If you are visiting our website or using our services, by continuing to use our website you indicate your agreement to our use of your personal information as set out in this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy only applies to BT Conferencing's website and services. It does not apply to any other BT or third party services, or to any other BT or third party sites, even if we host them or they are accessed from our website. If you disclose your personal information directly to other companies, and we process it for them, your personal information will be dealt with according to their privacy practices.

What personal information does BT Conferencing obtain about me, and when?

If you participate in the "contact us" or other interactive features of our website, we may ask you for information such as your name, business address, contact telephone numbers and email address. We may also ask you for other information; this will be clear at the time.

If you only browse our website, we may keep a record of your use to help make your visit to our website more satisfying. (Please see "When does BT Conferencing use cookies" below for more information on how we do this).

We may receive personal information about you from third parties. Except in the cases where we are merely processing such information for them, we rely on third parties to obtain your consent for us to use this information.

This Privacy Policy only applies to BT Conferencing's website and services. It does not apply to any other BT or third party services, or to any other BT or third party sites, even if we host them or they are accessed from our website. If you disclose your personal information directly to other companies, and we process it for them, your personal information will be dealt with according to their privacy practices.

For what purposes does BT Conferencing use personal information about me?

BT Conferencing may use your personal information to:

If you enter one of our competitions or promotions, we use the personal information you provide to manage the competition or promotion you have entered.

Does BT Conferencing disclose information about me to anyone else?

We sometimes use other companies to provide some of our services or to provide services to us. To enable them to do this, we may need to let them process your personal information. When we do so, these companies are required to act in accordance with the instructions we give them, may only do things that BT Conferencing is entitled to do, and may only act on behalf of BT Conferencing. We may provide information, in response to properly made requests, for the purpose of the prevention and detection of crime, and the apprehension or prosecution of offenders. We may also provide information for the purpose of safeguarding national security. We also provide information when required to do so by law, for example under a Court Order, or in response to properly made demands under powers contained in legislation.

If there is a change (or prospective change) in the ownership of BT Conferencing or any of its assets, we may disclose personal information to the new (or prospective) owner. If we do so, we will require them to keep it confidential.

For how long does BT Conferencing keep personal information?

The time period for which we retain information varies according to the use of that information. In some cases there are legal requirements to keep data for a minimum period. Unless specific legal requirements dictate otherwise, BT Conferencing will retain information no longer than is necessary for the purposes for which the data were collected or for which they are further processed.

What other information does BT Conferencing collect?

If we have information about your use of our services (such as the amount of time you spend on-line), we will mainly use this information to manage our network and for billing. However, we may also use this information for marketing BT Conferencing's services. We do not disclose this information to anyone other than to our agents who process it on our behalf. Your decision on whether you want to receive details of other BT Conferencing products and services made when you register for or order a service also applies to this information. Consequently, if you do not wish us to use this information for marketing purposes but during registration elected to receive details on other BT Conferencing products and services, you need to select the opt-out option.

When does BT Conferencing use "cookies"?

We use "cookies" to collect anonymous information from visitors to our website. A 'cookie' is a piece of information, like a tag, which some websites create with respect to your visit to the site and store on your PC (or personal computer). Our cookie stores some basic information which helps us to identify if you have visited the site before and if you receive some personalized content, or by welcoming you by name if you have supplied this in a previous visit (if using the "Remember Me" function). We may also use it to help us improve our website and the services we make available. However, as the cookie is based on your PC, we will not find it if you visit BTConferencing.com using a different PC from the one you used to registered your information.

BT Conferencing uses cookies subject to the following assurances:

How can I find out what personal information BT Conferencing holds about me and change it if inaccurate?

If you are a BT Conferencing customer and you want to know what personal information BT Conferencing holds about you, you can obtain it by contacting the BT Help Desk. If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.

How does BT Conferencing protect personal information about me?

We at BT Conferencing are serious about guarding the security of your personal data and the details of any transactions you make. We take appropriate organizational and technical security measures to protect your data against unauthorized disclosure or processing. We use a secure server to store the information you give us when you register or make an order. Any information you send us on-line is securely encrypted.

Over and above what BT Conferencing does to safeguard your privacy and security, there are a number of things you can do to protect yourself from Internet fraud on-line:

Are third party sites covered by this policy?

Third party Internet sites that you can link to from this website are not covered by our Privacy Policy, so we urge you to be careful when you enter any personal information online. BT Conferencing accepts no responsibility or liability for these sites.

How do I find out about changes to BT Conferencing's Privacy Policy?

We may change our privacy policy from time to time. New policies will be published on our website.