BT Conferencing

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Helpdesk

Scheduling a Premium or Operator Assisted BT Event Call

To book, call the Help Desk

For the most efficient scheduling and conference planning process, call:

BT Conferencing Help Desk:
US toll free: 1 866 766 8777
International direct dial: 1 617 801 6700

Give the following information

Before you call to schedule, please have the following information ready:

Your contact information
  • First and last name
  • Mailing address
  • Phone number
  • Email address

Speaker details

  • Company name
  • First and last name
  • Mailing address
  • Phone number
  • Email address
  • Time zone

Meeting details

  • Topic
  • Meeting date
  • Meeting time and time zone
  • Duration of meeting
  • Number of participants

Popular features

Get the most from your meeting by including popular features. Click here to view the complete list of features

  • Lecture Q&A
  • Interactive
  • *Special Instructions
    • Subconference: The conference can be subdivided into smaller groups to facilitate detailed discussions before, during, or after the Event Call.
    • Communications Link: A client services representative can call the chairperson or speaker on a separate line to provide support and information throughout the BT Event Call.
    • Global Access Numbers: Participants who are joining the call from outside North America can attend the conference using local in-country or international toll-free dial-in numbers. Please be prepared to indicate the countries where participants will be calling from.
    • Voting/Polling: Pre-arranged multiple choice questions to which participants signal with touch tones.
    • BT Vantage Point: A web-based interface allowing the chairperson to view and control many elements of the event call.
    • Restricted Access List: Access to the BT Event Call can be restricted to a list of attendees.
  • *Replay
    • Available from [date] to [date]: Date and/or time when the recording will be available.
    • Available for : How long the replay will be available.
    • Access Code: Required for listening to the recording of the conference.
    • Toll Number: Number to call to listen to replay.
    • Toll Free Number: The toll free number to call to listen to replay.
    • Participant List Requested: To obtain a list of participants that accessed the replay.
  • *Recording Media. Your Event Call can be recorded. The recording can be distributed in four different ways:
    • Digital:
      • Mailed CD (WAV, MP3, WMP)
      • Emailed (WMA)
    • Tape: Cassette of conference.
    • Transcription: Typed transcript of your conference sent via regular mail, email, or fax.
    • Translation: We can translate your conference into another language.
  • Participant List
  • Web Conferencing

Review your confirmation email

After scheduling, you will be sent a confirmation email. If you have any questions, need to make modifications, or cancel, please contact the Help Desk and we'll be happy to help you.