BT Conferencing

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Helpdesk

Touchtone commands

Chairperson & participant controls

* 0

Operator assistance- Connects you with an operator who will be able to troubleshoot for you there and then.

# 0

Conference help menu - Lists all of the touchtone commands available to you.

* 6

Mute your own line - Available to chairpersons and participants; allows you to mute your own line, reducing background noise levels in the call.

Chairperson controls

# 1

Participant roll call - Plays back the names of your participants.

# 2

Participant count – Counts the number of participants in your conference.

* 2

Stop audio playback - Interrupts any audio prompt or recorded announcement.

* 7

Lock / unlock conference - Prevents anyone from entering the call, including an operator.

* 4

Volume equalizer – Adjusts the volume on your audio call.

* 5

Mute participant lines - Allows you to mute the lines of all your participants. Press *5 again to unmute all lines.

* 6

Mute your own line - Available to chairpersons and participants, allows you to mute your own line, reducing background noise levels in the call. Press *6 again to unmute your line.

# 3

Dial out - Allows the chairperson to dial out to a new participant.

* 8

Record start/stop* – Instantly record your BT MeetMe call and download the recording after your call to archive or share the recording for future use.

# 9

Conference continuation – Allows participants to remain in a conference once the chairperson hangs up.

# #

End conference - The most secure way to end a conference.

* Each recording is charged at a fixed price, subject to your T&Cs.