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BT Conferencing
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Customer Support


Help is always free and available 24 hours a day, 7 days a week, 365 days a year.

While in a conference: Press * 0

US toll free: 1 866 766 8777

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My Meeting Manager
Sign to Engage
  • What is My Meeting Manager?
  • What is Engage?

Audio Services

BT MeetMe

  • Quick reference

    • FAQs
    • Best practices for using BT MeetMe
    • Register for a training session

  • Global Access Numbers

    • View my Global Access dial-in numbers
    • How to use Global Access numbers

  • User guides

    • Starting a Call
    • How to use touchtone commands
    • Recording a BT MeetMe call
    • How to use Secure dial-out
    • How to use BT MeetMe Online Tools

BT Automated Event

  • FAQs
  • Scheduling a BT Automated Event
  • Inviting participants to your call
  • Joining a BT Automated Event
  • Best practices for using BT Automated Event

BT Operator Assisted Event

  • FAQs
  • Scheduling a BT Operator Assisted Event
  • Inviting participants to your call
  • Joining a BT Operator Assisted Event
  • Best practices for using BT Operator Assisted Event

BT Premium Event

  • FAQs
  • Scheduling a BT Premium Event
  • Inviting participants to your call
  • Joining a BT Premium Event
  • Best practices for using BT Premium Event

Web Services

Microsoft Office Live Meeting

  • Quick reference

    • Log in to Microsoft Live Meeting
    • FAQs
    • Register for a training session

  • Downloads

    • Live Meeting 2007 add-in for Outlook (Self-extracting .exe file)
    • Live Meeting 2007 add-in for Lotus Notes (Self-extracting .exe file)
    • Live Meeting 2007 add-in for Lotus Notes (Windows Installer package .msi file)

  • User guides

    • Integrating audio with my Live Meeting
    • Integrate a webcam with my Live Meeting
    • How to present and share my documents
    • Using the Live Meeting console
    • Using the Outlook Add-in
    • Using the Lotus Notes Add-in
    • Using the Live Meeting "Meet Now" functionality
    • Using the Live Meeting Web Access functionality
    • What are 'Presenter tools' and how do I use them?
    • What are Shared notes, Handouts and Q&A tools
    • Using breakout rooms to create separate meetings

Cisco WebEx

  • Preparing for a meeting

    • Scheduling
      • Schedule a meeting
      • Schedule a meeting with Microsoft Outlook
      • Schedule a meeting with Lotus Notes
      • Schedule a meeting with WebEx One-Click
  • Starting and joining the meeting
    • Start a meeting
    • Start a WebEx One-Click meeting
    • Join a meeting
  • During a meeting
    • Present and share documents, applications, or your desktop
    • Presentation viewing options
    • Record a WebEx web conference
    • Use annotation tools
  • Managing your account settings
    • Web Conferencing best practices
    • Configure my account settings
    • Install Productivity tools

  • FAQs

    • Sharing documents
    • Troubleshooting

  • Other

    • What are Productivity tools?
    • Learn about "My WebEx"

Account management

My Meeting Manager

  • What is My Meeting Manager?
  • Log in to My Meeting Manager
  • Reset my password
  • FAQs

View My Bill Online

  • What is View My Bill Online?
  • Log in to View My Bill Online
  • How to use View My Bill Online
  • Credit Card Billing Availability

Video Services

  • Quick reference

    • Best practices for conducting a video conference

  • Engage

    • What is Engage?
    • Log in to Engage Suite
    • Log in to the Engage Online Help Desk
    • Log in to the Engage Online Reports
    • Log in to the Remote Equipment Monitoring
    • Log in to the Hardware Ordering status

  • User guides

    • How to use video conferencing

Streaming

  • FAQs
  • Download the free Windows Media Player
  • Test your Windows Media Player
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BT Conferencing is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,128,984; 5,828,734; 5,974,120; and others.