Customer Support

For Audio and Web Conferencing services

There are five ways to pay your invoice:

1. By direct debit
   Contact our Credit Management team on 0800 77 88 77 and select the appropriate billing option.
2. By credit card
   
   • Log in to View My Bill Online, click on the credit card link and add your details. You can choose to pay all your bills using a credit card or select a one off payment.
   • By adding your credit card information, you are authorising BT Conferencing to automatically charge future invoice amounts to your credit card.
   • If your credit card will expire soon or if you need to change credit card accounts, click on the credit card link and update your account details.
3. By BACS

   Customers who are paying in sterling can pay via BACS (Pounds Sterling) using the information below:

   British Telecommunications plc
   Name on Account: BT Conference Call
   Account number: 10838551
   Sort Code: 20-00-00
   Bank address: Barclays Bank PLC
   1 Churchill Place
   London E14 5HP

   Customers who are paying in Euro can pay via BACS (Euro) using the information below

   British Telecommunications plc
   Name on Account: BT Conference Call
   Account number: 10838551
   Sort Code: 20-00-00
   Bank address: Barclays Bank PLC
   1 Churchill Place
   London E14 5HP

   Please e-mail your remittance to: btc.remittances@bt.com. Alternatively post the details to:

   BT Conferencing Accounts
   BT PLC
   PP M3042X
   Colindale House
   The Hyde
   London NW9 6LB
   

   Don't forget to include your name, account number(s), invoice number(s) and contact details.

4. By cheque.
   • Customers using the on-line Billing system (VMBOL) must download the recent invoice and print the cover page.
   • Cut off the remittance slip & mail the slip with your cheque to:

     BT Conferencing Accounts
     BT PLC
     PPM3042X
     Colindale House
     The Hyde
     London NW9 6LB

5. International Transfers

   Customers are able to use the international credit transfer method called SWIFT.

   Customers who are paying in Pounds Sterling, use the information below:

   Swift Code: BARCGB22
   IBAN Number: GB33 BARC20000010838551
   The VAT registration number for BT Conferencing is: GB 245 7193 48 000

   Customers who are paying in Euro, use the following information:

   Swift Code: BARCGB22
   IBAN Number: GB70BARC20000073282799
   The VAT registration number for BT Conferencing is: GB 245 7193 48 000

   Customers who are paying in US Dollars, use the following information:

   Swift Code: BARCGB22
   IBAN Number: GB96BARC20000058373722
   The VAT registration number for BT Conferencing is: GB 245 7193 48 000

   Please e-mail your remittance to: banking.colindale@bt.com, Alternatively post the details to:

   BT Conferencing Accounts
   BT PLC
   PP M3042X
   Colindale House
   The Hyde
   London NW9 6LB
   

   Don't forget to include your name, account number(s), invoice number(s) and contact details.