This site is currently viewing English for the USA

Navigating View My Bill Online

View my bill online toolbar

Navigation bar

Home:

  • Displays the name and address of where invoices are sent
  • Includes links to add or modify account numbers (e.g EB XXXXX), download the most recent invoice, look at recent usage that is in the current month, and view payments.

Invoices:

  • Displays any invoice within the last 6 months
  • Displays each invoices broken-out into product and service types
  • Supports drill down into the product and service usage down to the call level
  • Includes links to download pdf versions of invoices and links to export a csv version of the invoice for use in a spreadsheet application
  • Quick search to find a specific conference.

Recent usage:

  • Displays usage that has not yet been invoiced
  • Displays recent usage broken-out into product and service types
  • Supports drill down into the product and service usage down to the call level
  • Includes links to export a csv version of the invoice for use in a spreadsheet application
  • Quick search allows user to find a specific conference quickly.

Reports:

  • Search up to 6 months of usage
  • Search criteria includes popular billing fields such as: user name, date range, product type, passcode, and flex-fields
  • Detail reports show call-level detail as well as connection-level detail
  • Summary reports show usage grouped by products, users, and cost centers
  • Reports can be saved to your desktop or modified using a spreadsheet application such as Excel.

How do I...:

  • Provides instructions on how to use View my bill online
  • Includes step by step instructions for popular uses of the tool.

Hints & tips:

  • Tips on how to use View my bill online
  • Identifies usage conventions and definitions
  • How to check you have correct