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BT MeetMe with Dolby Voice

Your enhanced BT MeetMe service that will deliver more natural and effective audio meetings than traditional phone-based conference calls.

Looking for information on Dolby Conference Phone? You can find it here >

IT Administrator Guide

Please click here to download the latest IT Admin Guide >

Requirements

Web Plug-in System Requirements

Operating System and Web Browser support
Browser Microsoft Windows Apple Mac OS X
(64-bit Intel
processors only)
7
(32-bit)
7
(64-bit)
8
(32-bit)
8
(64-bit)
8.1
(32-bit)
8.1
(64-bit)
10
(32-bit, 64-bit)
10.10 – 10.12
IE 8 (32-bit)
IE 9 (32-bit)
IE 10 (32-bit) * *
IE 11 (32-bit) * * * *
Microsoft Edge
Mozilla Firefox (32-bit)
Less than version 52 or 52 Extended Support Release
* * * *
Mozilla Firefox (32-bit) version 52
Google Chrome * * * *
Apple Safari (64-bit)

*Except Metro mode and Enhanced Protected mode

Headsets

The following headsets have been tested by Dolby and approved to work optimally with the BT MeetMe with Dolby Voice plug-in:

  • Jabra®: BIZ 2400 Duo, Evolve 40 UC, UC Voice 750 Duo, UC Voice 550 Duo, BIZ 2300 Duo, BIZ 2400 II Duo, Evolve 30 Stereo
  • Logitech®: H650e
  • Microsoft: LX2000, LX3000
  • Plantronics®: C520, C520M, C320M, C720, C320, C325, C325 M, C725 M, Voyager Focus (Made for Dolby Voice)
  • Sennheiser®: SC60

Other headsets may work, but are not supported.

Mobile App System Requirements

The BT MeetMe with Dolby Voice mobile app supports the following mobile phone operating systems.

Support for Mobile Operating Systems
  • iOS support
    • 7.0, 7.1
    • 8.0, 8.1, 8.2, 8.3, 8.4
    • 9.0, 9.1
  • Android support
    • 4.2.x, 4.3.x, 4.4.x
    • 5.0, 5.0.2, 5.1
    • 6.0

Firewall Settings

Required Firewall Settings

The table below outlines the mandatory requirements to establish a secure tunnel between a Customer and the BT Network for the following clients: Dolby Web Client, Dolby Conference Phone, Dolby Mobile App and BT VOIP.

Function - Mandatory Protocol Ports Destination
DTLS Tunnel (SIP Signalling / RTP Media)
NOTE: Mandatory
UDP 7955 209.235.5.0/27
8.20.209.0/27
62.239.20.64/27
62.239.15.124/32
217.36.188.192/27
115.160.141.48/28
Client Download
Call Control & In Conference Control
Customer support collateral
Web Traffic / Screen Sharing
NOTE: Mandatory
TCP 443 *.bt.com
*.btci.com
*.btconferencing.com
*.btconferencing.co.uk
*.webex.com
*.webjoin.com

For the Dolby Conference Phone please also refer to the Dolby Conference documentation located here: http://www.globalservices.bt.com/uk/en/products/dolby-conference-phone#tab3

Customer IT Managers who experience difficulty in establishing a secure tunnel with the BT Network when using the above settings must contact their BT Sales Engineer. Your BT Sales Engineer will assess the problem and may advise you to implement the following additional settings:

Optional Firewall Settings

The table below outlines some additional requirements that may be required to establish a secure tunnel between a Customer and the BT Network for the following clients: Dolby Web Client, Dolby Conference Phone, Dolby Mobile App and BT VOIP.

These settings must only be used under guidance from your BT Sales Engineer.

Function - Optional Protocol Ports Destination
TLS Tunnel (SIP Signalling / RTP Media) TCP 443 209.235.5.0/27
8.20.209.0/27
62.239.20.64/27
62.239.15.124/32
217.36.188.192/27
115.160.141.48/28
NOTES: Optional - Connectivity in failover conditions may be possible using TLS over TCP port 443. This will only be done through mutual agreement after consultation with the BT Sales Engineer as TLS over TCP is expected to deliver a degraded service and is not recommended for media.
You must consult your BT Sales Engineer prior to using these settings.
Client Download
Call Control & In Conference Control
Customer support collateral
Web Traffic / Screen Sharing
TCP 443 208.4.175.208/28
63.170.232.0/24
63.211.253.0/24
62.239.20.0/26
193.113.59.192/26
175.45.37.32/27
NOTES: Optional - For those customers that severely limit internet access and require firewall rules for all external internet access.
You must consult your BT Sales Engineer prior to using these settings.

Availability

As of April 2017 access to the service is permitted in the following countries:

Akrotiri, Albania, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, The Bahamas, Bahrain, Bangladesh, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dhekelia, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Gibraltar, Greece, Greenland, Guam, Guatemala, Guernsey, Holy See (Vatican City), Israel, Italy, Jamaica, Jan Mayen, Japan, Jersey, Jordan, Kazakhstan, Korea South, Latvia, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia.