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Cisco WebEx Support

How to use this guide

This guide contains the key information you need to learn how to use your BT Cisco WebEx service.

Welcome - how to use guide

Getting started

If you're new to this version of WebEx, a good place to start is to check out What's new in WebEx T31.11.

And then a great way for all users to get started is to watch our Training Videos which will give you an understanding of what tools and applications make BT Cisco WebEx simple to schedule, join and use.

There's also a brief overview of your new service, feature highlights, data sheets and technical info.

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Setting up and using WebEx

Click on a topic to find out more.

Cisco Productivity Tools are a great shortcut to start, schedule and join WebEx meetings without logging into your WebEx site. You simply work directly from apps that you use everyday, like Microsoft Outlook or Lotus notes.

You can schedule, start and join a WebEx meeting from a variety of locations: an email, your WebEx site, your Personal Room address, or using Productivity Tools. Click on the topics below to find out more about these options.

Add BT Audio to a WebEx meeting and enjoy a high quality meeting with both the chairperson and participants able to control their audio line from within their WebEx browser.

Your WebEx meeting window is the equivalent of a room where people meet in person. Click to find out more about how to share, chat, and use multipoint video (if enabled), or simply watch and listen to a presentation.

Leaving a meeting is as simple as clicking a button. You've three options to choose how you want to say goodbye.

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Additional help and support

Quick answers to the most frequently asked questions.

Looking for Release Notes, Admin Guides, system requirements? You'll find them here.

Browse Cisco's Help Central for even more WebEx info.

Need some more help? Our help desk is available 24/7, 365 days of the year.

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