Getting started right away
FAQs
How-to guides
The Basics
- Configure my account settings
- Present and share documents, applications, or your desktop
- Using presenter tools
Intermediate topics
- Schedule a meeting with WebEx One-Click
- Start a WebEx One-Click meeting
- Set up the audio integration
- Record a WebEx web conference
- Using High-quality video
- Presentation viewing options
Advanced topics
- What are Productivity tools?
- Install Productivity tools
- Use annotation tools
- Web Conferencing best practices
- Learn about "My WebEx"
How do I get WebEx video?
High Quality video is available for all WebEx Centres — Meeting, Training, Support, and Event Centres. High definition (HD) video is only available with WebEx Meeting Centre. There is no additional WebEx license required to access video.
How can I see my colleagues in full screen video?
Double click on the video in the participant panel; full screen theatre mode will be initiated enabling you to see the main speaker and five other video screens. Scroll across to see a wider audience.
What kind of video camera should I use with WebEx video services?
Any type of camera will work, from webcams to high-end digital video cameras. Many WebEx users find a high quality USB webcam to be an ideal choice, but choose a camera that fits your feature requirements, budget and target setup time.
The following cameras have been tested and work well with WebEx high-definition video: Logitech C905 C510 C310 B905 Webcam 9000 (Windows) HD Pro Webcam C910 / Microsoft Lifecam Cinema Webcam Studio Webcam HD-5000/HD-5001 Logitech/Cisco Cisco VT camera 111 / Tandberg Precision HD / Apple Inc iSight.
The following cameras have been tested and work well with WebEx's standard high-quality video: Cisco VT Camera II, Cisco VT Camera III, Logitech Quick Cam Pro 9000, Microsoft Lifecam HD, and Tandberg PrecisionHD.
Is there a way to control the amount of bandwidth used for video?
Yes. For standard WebEx video, control the maximum video bandwidth using the Congestion Control Meter. Access the Congestion Control Meter through the Options button on the video panel. Or, let the site administrator define a maximum video bandwidth for your organisation.
What options are available to WebEx Site Administrators and hosts?
Site Administrators are able to:
- Set maximum video quality resolution per site
- Specify whether the host has the ability to schedule High Quality video meetings
Hosts can:
- Schedule High Quality video meetings if given access by their WebEx Site Admin
- Set the maximum video quality when scheduling a meeting
What does WebEx video services require for system requirements?
For High Quality video, a dual-core PC with 2.0Ghz and 1Gb RAM should be used. For HD video, a quad-core PC with 2.8Ghz and 1Gb RAM should be used.
What does WebEx video services require for network capacity and bandwidth?
WebEx High Quality video generally requires bandwidth between 90-130Kbps per video participant at the default configuration, which is QCIF resolution (176 x144 pixel) at 15fps. We generally recommend network bandwidth above 1Mbps per participant.
High Definition Video requires between 1750-2380 kbps (senders traffic) 1260-1820 kbps (receivers traffic). The minimum network bandwidth should be at least 320Kbps per participant.
Overall, congestion and performance control is built into the system. Video quality is automatically adjusted in the event of a lack of network or computing resources.
WebEx Training Centre offers single-point video (SPV) and multipoint video (MPV) allowing participants to see up to six live webcams in standard video resolution.
WebEx Event Centre and WebEx Support Centre both support SPV.