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Managed Video Services

Make the most of your video conferencing investment with expert outsourced management

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Let us manage your solution end-to-end

With a broad range of video conferencing options, BT Managed Video Services allow you to control performance and functionality, increase productivity, and make the most of your investment.

Design and provision

  • Consulting/planning
  • Project management
  • Hardware/network selection
  • One AV design
  • Installation
  • Implementation support

Maintenance and support

  • One Care maintenance. Anytime, anywhere support for your video conferencing environment
  • Remote Equipment Monitoring (REM). Continuous and reliable monitoring of your video conferencing system
  • Bridge Management
  • Device Management

Collaboration and event services

  • Global Video Exchange Reach outside of your enterprise to connect via Cisco TelePresence with clients, partners, and vendors
  • Video Bridging– Simplify call scheduling and launching with Self Service, Assisted, and Custom Event Video Bridging
  • Event Management – You focus on the content of your high-level, high-stakes video conferencing events – we’ll take care of the details

Managed Video Services benefits

  • Standard and custom packages.
  • Conference scheduling and resource reservations online or over the phone.
  • Expert helpdesk support during your video conference and 7x24x365.
  • Database administration.
  • Management reporting.
  • Fault reporting and management.